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Frequently Asked Questions
How do I register for classes?
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For your convenience, we have moved everything online! Register from the comfort of your home, from work, or on the go. If you want to pay by credit card, registering online is the easiest option. As always, we will continue to accept registrations in person or over the phone.
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What class should I register my child for?
Our classes are based on age and skill level. The coach will provide individual variations for each skill based on the level of each child. If your child has previous experience and you feel that they would be better suited in an advanced or competitive program, please contact us to set up a tryout.
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What payment methods do you accept?
We accept Visa, MasterCard, e-transfer or Cash.
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How are payments made?
Class tuition payments are made monthly, with balances due on or before the 1st of each month. Upon class registration, the registration fee and first month's tuition will be due. For events, registration fee and event fees are due at the time of registration.
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What should my child wear for class?
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Comfortable, athletic clothing such as a T-shirt and leggings or shorts, with no belts, buckles, or zippers. Please no crop- or belly-tops. Long hair must be tied back. No jewelry is to be worn (small stud earrings acceptable).
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Are your coaches qualified?
All of our coaches are NCCP trained as soon as they are eligible, and are supervised by a minimum of NCCP Level 2/NCCP Competition 1 Coach.
Can we still join your classes after the session has started?
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Absolutely! Provided there is space available, you can register at any time throughout the year. All of our tuition payments are made monthly; if you register mid-month we will pro-rate the monthly tuition fee.
Can parents watch?
Parents are welcome to watch our recreational classes from our upstairs viewing area. Parents with athletes in our pre-competitive and competitive programs are asked to limit their viewing to no more than 30 minutes either at the beginning or end of training, as this can be a distraction to your athlete. Please no viewing from the entryway, as this causes congestion and is a potential hazard for the athletes.
What is your ratio of children to coaches?
Most of our recreational classes have an 8:1 ratio, with younger classes often having a smaller ratio or assistant coach. Our competitive teams range in size depending on the class dynamic, and may be larger or smaller at the coaches discretion.
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I think my child would be suited to the competitive stream. What do I need to do?
Talk to us about booking a tryout! This is the easiest way for us to assess where your child would be happiest. We recommend that you read our competitive handbook and contract (available on the "Girls Competitive" page) before you pursue this avenue.